I was asked about team members and how I work with them over long distances. I have faith in trust, I take them for their word and professional ability to relay information that moves us towards our vision. Trust is the Key - The theme has come up over and over again, but it’s worth stating as a conclusion. You have to trust the team. It’s the only way you can scale and be successful. I cannot scale the organization if that isn't there.
What do you do if you can’t trust your team? Well, that’s a personnel issue and that’s why organization leadership positions exist — to make hard decisions. You need to figure out how the folks on the team can become professionally trustworthy and you need to figure out where you can go to find and hire folks that are trustworthy. Your main responsibilities should be finding people you can trust, hiring them, and clearing all distractions, yourself included, out of their way. You do your job, and they will do theirs. You will hear me say that my job is to remove barriers so the rest of my time can do their job. Just like effective linebackers in football, creating space for the job to get done.
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